Crafting the future of customer connection.
Pulse was started by developers who were tired of bloated, slow, and expensive customer support dashboards. We wanted something fast, gorgeous, and intelligent.
What drives our decisions
Our core philosophies shape how we build the product, configure security, and design layouts.
Visual Excellence
We believe business tools should be as beautiful as consumer apps. No clutter, no outdated tables—just clean, fluid design.
Privacy & Security First
Your workspace and conversation logs are protected by row-level database security, secure WebRTC tunnels, and optional local AI options.
Human-Centric AI
Our AI agents are built to assist, guide, and automate the mundane—never to replace the genuine human touch of your support experts.
Collaboration Built In
Bring your entire team into a unified inbox. Assign agents, leave internal notes, and track resolving states together.
Why we built Pulse
Customer support shouldn't feel like a chore. Yet, looking at the tools available today, they are often slow, require complicated onboarding, and charge exorbitant prices for essential features like automated workflows or AI assistants.
We built Pulse to change that. We want to put power back into the hands of fast-growing teams. Pulse installs with a single script tag, offers direct styling controls through a sandbox playground, and utilizes a state-of-the-art Nitro edge backend for ultra-low latency routing and messaging.
Whether you need a simple chat portal for a side project or a custom workflow engine integrated with RAG-grounded AI employees for a global business, Pulse scales effortlessly with you.