Pulse
Core FeaturesShared Team Inbox

Centralize your chat.
Respond in real-time.

Unify support, sales, and administrative conversations in one shared inbox. Bring together live visitor queries, customer context, and team collaboration.

Built for modern collaborative support teams.

Real-time Workspace Sync

Powered by backend Postgres listeners. See incoming messages and user status changes instantly without refreshing.

Collaborative Team Notes

Coordinate with other agents directly in the thread. Private team comments are highlighted in amber and invisible to visitors.

Instant Full-Text Search

Find historical conversations using index-linked full-text search fields. Look up phrases, dates, or tags in milliseconds.

Agent Heartbeats & Presence

Broadcast your availability dynamically. Toggles automatically mark agents as away when inactive, preventing missed chats.

Inbox Workspace (online)
Alex Rivers
Integrating custom JS variables
Jessica K.
Failed billing attempt on checkout
Marcus Stone
Updating domain SSL settings
Sarah Jenkins:
I'm experiencing an issue updating the domain record values.
Reply:
Hi customer, let me verify your account token.

Get your team aligned in minutes.

Give your customer support agents the unified toolkit they need to reply instantly. Create an account, invite operators, and embed the chat widget.