Responsible AI
Building helpful, fair, and transparent conversational agents. Part of the Pulse security framework.
Hallucination Control
We restrict AI responses strictly to your ingested markdown files, help center articles, or PDF groundings to prevent model hallucinations.
Transparency Disclosures
We clearly disclose to visitor clients when they are interacting with an AI employee rather than a human operator, building client trust.
Explainable grounding
Pulse logs model context groundings. Admins can audit exactly which document was used by the AI employee to resolve a client inquiry.